Privacy Policy — Your Data Is Completely Safe at xbdbajee

Xbdbajee collects two types of information — what you provide directly and what is collected automatically.

Directly Provided Information:

• At registration: full name, date of birth, mobile number, and password.
• During KYC verification: National ID number or passport number, along with a photo.
• At the time of payment: Mobile Pay/Nagad/Rocket number or bank account details.
• When contacting support: your messages and conversation history.

Automatically Collected Information:

• Device type, operating system, and browser version.
• IP address and approximate location.
• A log of how long you spent on the site and which pages you visited.
• Cookies and session identifiers.
• Gaming activity — bet amounts, wins, and losses.

Xbdbajee uses the information it collects for the following purposes:

• Account Management: Confirming registrations, verifying logins, and keeping your account secure.
• Identity Verification: To verify age requirements and prevent fraud.
• Payment Processing: To process deposits and withdrawals securely.
• Service Improvement: To analyse which features are used most and improve the overall experience.
• Contact: Sending important updates, bonus offers, and security-related notifications.
• Legal Obligations: Maintaining records required to comply with applicable laws.
• Responsible Gaming: To detect unusual gaming patterns and provide support where needed.

Xbdbajee never sells your personal information. However, data may be shared in the following limited circumstances:

• Payment Processors: Solely to process transactions with Mobile Pay, Nagad, Rocket, and banks.
• Identity Verification Agencies: With authorised organisations during the KYC process.
• Legal Authority: When required by a legal order or court directive in Bangladesh.
• Technology Partners: For server hosting or security services — they are also required to comply with our Privacy Policy.

Before sharing data with any third party, a strict confidentiality agreement is signed. They are not permitted to use the information for any other purpose.

Xbdbajee uses cookies to improve website and app usability. Cookies are small files stored on your device.

Cookies we use:

• Essential Cookies: To keep your login session active and ensure account security.
• Functional Cookies: To remember your preferences, such as language and display settings.
• Analytics Cookies: To understand which pages are used most — no personal identity is involved.

Xbdbajee uses industry-standard technology and practices to keep your data secure:

No system on the internet is 100% secure. However, xbdbajee is committed to ensuring the highest possible level of protection. If you have any security concerns, please notify us immediately.

As an xbdbajee user, you have the following rights:

• Right to Access: If you wish to know what data we hold about you, we are obligated to provide that information.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Requests to delete your data will be accepted under specific circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You can request a copy of your data in a standard, portable format.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

Xbdbajee does not retain data longer than necessary. Retention periods are determined by the type of information:

• Account Information: For the duration your account is active and for 5 years after it is closed.
• Financial Transaction Records: Up to 7 years, as required by law.
• Support Conversations: Up to 2 years after a dispute is resolved.
• Login & Session Logs: For security purposes: 90 days.
• Cookies: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymised so that identification is no longer possible.

If you have any questions, concerns, or complaints regarding our privacy policy, please get in touch with us:

• Email: support@xbdbajee.biz
• Live Chat: Bengali-language support is available 24/7 on xbdbajee.

Xbdbajee treats privacy-related complaints as a top priority. Report an issue and we will act promptly.